Here in this article we are telling you HDFC customer care and toll-free number. We will also provide email ids of the bank on which you can make complaints.
HDFC customer care number
1800-258-3838
For reporting a complain you can call on this toll-free number from 8 am to 8 pm
Credit care toll-free number
1800 266 4332
In India different state have different toll-free number
Here are the toll-free numbers of big cities
| City Name | Phone no | |
| Ahmedabad | 079-61606161 | |
| Bangalore | 080-61606161 | |
| Chandigarh | 0172-6160616 | |
| Chennai | 044-61606161 | |
| Cochin | 0484-6160616 | |
| Delhi NCR | 011-61606161 | |
| Hyderabad | 040-61606161 | |
| Indore | 0731-6160616 | |
| Jaipur | 0141-6160616 | |
| Kolkata | 033-61606161 | |
| Pune | 020-61606161 | |
| Lucknow | 0522-6160616 | |
| Mumbai | 022-61606161 | |
Credit card services are available 24×7 including Sunday and bank holiday
Loan services are available from 8 am to 8 pm 24×7 including Sunday and bank holiday
Account services are available from Monday to Saturday 8:30 am to 5:30 pm.
Mutual funds investment facilities are available from 9:30 am to 6:30 pm from Monday to Saturday. If you face any problem related to this, you can call on this toll-free number 1800-22-1006.
About HDFC bank
HDFC is one of the leading private bank in India headquarter in Mumbai, Maharashtra. The total number of employees working in the bank are around 88,000. HDFC bank is the largest bank in India by market cap. It has also achieved 69th rank in brandz top 100 most valuable global brands.
History
Bank starts its working in 1994 with its registered office in Mumbai. It is one of the most emerging banks in India. As per records, bank has 4,805 branches and 12,000 Atms across all cities of India.
Services
Bank provides lot of services like retail banking, wholesale banking, auto loan, two wheeler loan, personal loan, treasury, property loan, consumer durable loan and credit cards. It has some digital services also like Payzapp and Chillr.
Merger and acquisitions
In 2000, HDFC bank merges with Times Bank. This was the first time when two private banks merge. After that Centurion Bank was acquired by HDFC Bank in 2008. Then HDFC Bank acquired CBoP in 95 billion rupees.
For HDFC bank credit card enquiries
If you loss/theft of your credit card, then you must immediately call at HDFC customer care number 18002664332 and tell about the loss/theft. It is essential to call at customer care number and say the complete report before your card would be misuse for any fraud or any illegal transition.
Credit card services are available 24×7 including holidays and Sunday.
International toll-free numbers
If you are an NRI and want to services of HDFC Bank, then you can call on these international toll-free numbers.
Country |
Phone number |
| USA (toll-free) | 855-999-6061 |
| Canada (toll-free) | 855-999-6061 |
| Singapore (toll-free) | 800-101-2850 |
| Kenya (toll-free) | 0-800-721-740 |
| Other countries | 91-2267606161 |
HDFC helpline
HDFC Bank is one of the best service provider bank in India when you visit bank employees were keen to help you. Any customer has any problem related to their account, credit card related quires, complaint, feedback, and then it is straightforward to contact with HDFC customer care. There are many FAQ are given you can find your problem in that. However, still your problem not resolved then you can contact them on below ways.
You can email HDFC Bank related your quires. First, open the HDFC official website after that go to contact in that you will find email option. You can email from there and tell them the problem.
Phone
The next way to contact with them to call them on their customer care numbers. For that, you are provided with toll-free number of HDFC customer care. If you have any complaint related to the credit card, then you can call anytime 24 hours including Sunday and bank holiday.
Writing
You can quickly write to them and send to their address.
Manager, HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO
Chennai – 600 041
After these ways still, if your problem is not resolved, then you can contact the grievance redressal officer. You can send an email on HDFC customer care page with complain number.
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For credit card related complaint
Grievance Redresses Officer
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai, 600041.
You can also contact on grievance redressal number
For credit card related complaints – 044-23625600
For bank products – 1800-224-060
You can call on these numbers from Monday to Saturday 9:30 am to 5:30 pm.
You will get responded within ten days by grievance office. However, if this also not resolve your problem then you can move to the 3rd step.
Nodal officers are appointed by bank in every city, you can meet them, and they would take immediate action related to your problem.
For that, you can send a email to nodal officers with complain number and tell them the complete issue.
All the information provided in the article is correct and up to date. If you still face any problem, then you can comment below and ask about your problem
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