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Indian railway enquiry number and toll-free

November 25, 2018 by Support Team

Indian railway enquiry number

Indian railway enquiry number and customer care provide you information about train time on station, train availability, PNR status check, seat availability, reservation availability, and many other services. You will also get all the phone numbers of the entire railway department. You will even get details of checking PNR status.

Indian railway customer care and enquiry number provide you a list of ways through which you can check you train timing, train PNR status, reservation details, etc.

Indian railway enquiry number

139

On this number, you can check all the things PNR status check, fare details, current train location, seat availability, etc.

EnquirySMS FormatSend to
For PNR statusPNR <10 digit PNR number>139
Train arrival and departureAD <Train number> <Station code>139
Accommodation availabilitySEAT <Train number> <Station from: STD code> <date of journey ddmmyy> <Station to: STD code>139
Fare enquiryFARE <Train number> <Date of Journey ddmmyy> <Station from: STD code> <Station to: STD code>139
Train Time TableTime <Train number>139
For train name and number<Train Name> or <Train number>139

Other important numbers of railway

1800-111-139 (General inquires)

138 (Grievance Number)

1800-111-321 (Catering Complaints)

1800-111-322 (Railway Police)

155219 (Violence)

182 (Children and Women Helpline)

1098 (Missing Child Helpline)

011-155210 (Vigilance Helpline Number)

Indian railway passengers can enquire about reservation by just SMS on these numbers 57886, 5676747, 54959.

Toll-free number: 1800-111-139

Email ids of railway

E-tickets: [email protected]

For cancellation: [email protected]

For Mumbai season tickets: [email protected]

Fax: 011-2335-5400

Official website of Indian railway

https://www.indianrailways.gov.in/

Advance seat booking

You can book tickets in advance for your journey from the railway station. It is a service, which is available on every railway station. You can also book it online on this given link.

https://www.irctc.co.in/nget/train-search

How to call on 139

  • First dial 139 (2 Rs charge per minute)
  • After that, it would ask about your preferred language in both Hindi and English
  • Then chose language
  • Press 1 for Hindi
  • Press 2 for English
  • After selecting language, it would speak below given options
  • Press * for speaking with customer care executive.
  • Press 1 for checking PNR status
  • Press 2 for arrival and departure of the train
  • Press 3 for accommodation availability.
  • Press 4 to know about ticket fare
  • Press 5 to book the ticket online, you can also book through debit card or online payment system.
  • Press 6 for canceling your reserved ticket
  • Press 7 for the wakeup call
  • Press 8 for wheelchair booking
  • Press 9 for knowing the menu of railway food and for ordering also

For complaint

Dial 138

1800-111-139

1800-111-321 (food quality related complaint)

Indian railway police helpline number

Dial 1512

Dial 1800-111-322

If you feel unsafe in the train then you can call on 18, or you can also call on 1800-111-322.

Cleanliness of train

SMS to 138

EnquirySMS format Send To
For toilet cleaningOB <Space> C<Space> <PNR>138
Coach cleaningOB<space> C<space> <PNR>138
WateringOB <space>W<space> <PNR>138
For pantryOB <space>R<space> <PNR>138
For rodentOB<space>P<space> <PNR>138
Bed RollOB<space>L<space> <PNR>138
Electrical repairOB<space>E<space> <PNR>138

For online complaint     

For fair enquiry

For seat availability 

For PNR status

The information provided in the article are correct and up-to date. still if you face any problem then you can comment below. we would defiantly try to solve it.

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Filed Under: India Transport Tagged With: Indian railway customer care, Indian railway inquiry number, Indian railways, Indian railways customer care number, railway enquiry

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